Mohd8 takes our responsibility to your privacy seriously. This page clearly and transparently explains how we collect, use, store and protect the personal information of our players in Malaysia — without confusing legal jargon.
The most important things you need to know about how mohd8 handles your personal information
Every bit of information travelling between your device and our servers mohd8 is protected by 256-bit SSL encryption — the same security standard used by leading banks in Malaysia. This means your password, card details, personal information and transaction data cannot be intercepted or stolen by third parties during data transfers.
mohd8 does not sell, rent or share your personal data with any third party for marketing or advertising purposes. Your data belongs to you — we only use it for the purposes you consented to, namely to manage your account, process transactions and provide the customer support you need.
mohd8 only collect data that is strictly necessary to provide our services — nothing more, nothing less. We do not collect sensitive personal information unless required by law or for legitimate identity verification purposes. This "data minimisation" principle is a core part of our privacy policy.
Access to players' personal data mohd8 restricted to staff who require access to carry out their specific duties. All internal access is logged and continuously monitored. Personnel without a legitimate need to access player data are technically prevented from doing so — this is not merely a policy, it is enforced at the system level.
You have the right to access, amend, and request the deletion of your personal data held by mohd8, subject to applicable legal requirements. Data-related requests can be submitted to our support team via email at support@mohd8.click and will be processed within 14 business days of receipt.
Privacy Policy mohd8 is designed to fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010. All collection, processing, and storage of player personal data is carried out in accordance with the principles set out in the PDPA, including the principles of consent, purpose, notice, and data integrity.
This Privacy Policy describes how mohd8 (mohd8.click) collects, uses, discloses, and protects your personal information when you use our platform. By registering an account or using our services mohd8, you agree to the practices described in this policy. If you do not agree, please discontinue use of our platform.
mohd8 (operating under the domain mohd8.click) is an online casino platform intended for Malaysian players aged 18 and above. This Privacy Policy ("Policy") applies to all personal information we collect through our website, mobile app, email communications, customer support interactions, and all other channels associated with the platform mohd8.
This Policy is designed to comply with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data security standards. We are committed to managing your personal data in a manner that is transparent, responsible, and secure.
The term "personal data" in this Policy refers to any information that can be used to identify you, directly or indirectly — including your name, email, phone number, IP address and financial information you provide to us.
Note: This Privacy Policy should be read together with Terms & Conditions and the Responsible Gaming mohd8 constitutes the entire agreement between you and our platform.
mohd8 collect personal data through two main channels — information you provide directly during registration and platform use, and information collected automatically through the technologies employed within our platform.
A. Data You Provide Directly:
B. Automatically Collected Data:
| Data Category | Example | Primary Purpose | Retention Period |
|---|---|---|---|
| Account Information | Name, email, phone number | Account management | Throughout active account period |
| Identity Verification | MyKad, date of birth | Age Verification & KYC | 5 years after account closure |
| Financial Data | Deposit and withdrawal records | Transactions & compliance | 7 years (legal requirement) |
| Gaming Data | Session logs, betting records | Integrity & disputes | 2 years |
| Technical Data | IP address, device type | Security & analytics | 13 months |
| Communication Data | Support tickets, chat | Customer service | 3 years |
mohd8 use your personal data only for legitimate purposes that you have consented to, whether explicitly during registration or implicitly through your use of our platform. The following are the primary purposes for which your data is used:
mohd8 do not use your personal data for third-party advertising, profile-building for sale, or any other purpose not stated in this Policy.
mohd8 does not sell your personal data. However, there are certain situations where we need to share some of your data with selected third parties in order to deliver our services effectively. All data sharing is governed by strict confidentiality agreements.
Third Parties That May Receive Your Data:
mohd8 Guarantee: We do not share your personal information with marketing companies, data brokers, or advertising platforms. Your data is never used to build advertising profiles or sold to any third party.
mohd8 invests seriously in data security because we understand that our players' trust depends on our ability to protect their information. The following are the security layers we employ:
While we take all reasonable steps to protect your data, no security system is perfect. You also play an important role in keeping your account secure — use a strong, unique password, never share your login details, and contact us immediately if you notice any suspicious activity.
mohd8 retains your personal data only for as long as necessary for the purposes stated in this Policy, or as required by applicable Malaysian law. Once the retention period ends, data will be securely deleted or anonymised so that it can no longer be linked to you.
mohd8's Data Retention Principles:
Please note that certain data cannot be deleted upon individual request due to legal obligations — for example, financial transaction records that must be retained for audit purposes and compliance with Malaysia's anti-money laundering laws.
mohd8 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used at mohd8:
Managing Cookies: You can manage or disable cookies through your browser settings. However, disabling essential cookies may affect the functionality of the platform mohd8 and your gaming experience. For specific instructions on how to manage cookies on different browsers, please refer to your browser's help documentation (Chrome, Safari, Firefox, Edge).
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and our own commitment mohd8 to player privacy, you have several rights regarding the personal data we hold about you. These rights can be exercised by contacting us at support@mohd8.click.
You have the right to request a copy of the personal data we hold about you. We will provide this information within 14 business days of receiving a valid request.
If the personal data we hold about you is inaccurate or out of date, you have the right to request that we correct or update it without undue delay.
You may request the deletion of personal data that is no longer required for its original collection purpose, subject to applicable legal retention obligations.
You may withdraw your consent to the processing of your personal data at any time. Withdrawal of consent does not affect the validity of any processing carried out prior to the withdrawal.
You may object to the processing of your personal data for certain purposes — such as its use for non-essential analytics. Your objection will be assessed and we will provide a response within 14 days.
Submit your privacy rights request to support@mohd8.click, stating the type of request, your account number, and a brief description. All requests are responded to within 14 business days.
Platform mohd8 is intended for adults aged 18 and above only. We do not knowingly collect, process, or store personal data from individuals under the age of 18.
During the registration process, we require confirmation that players are at least 18 years of age. We also employ ongoing age verification processes, which may require players to submit valid identification documents prior to processing their first withdrawal or when our systems identify suspicious indicators related to age.
If we discover that we have inadvertently collected personal data from an underage individual, we will take immediate steps to delete that data, close the associated account, and refund any deposited funds to the rightful original owner.
If you are a parent or guardian who believes your underage child has registered an account at mohd8, please contact us immediately at support@mohd8.click for prompt action.
In operating the platform mohd8, there may be circumstances where your personal data needs to be transferred or processed outside Malaysia — for example, by international game software providers such as Evolution Gaming or Pragmatic Play, which operate from various locations around the world.
When cross-border data transfers occur, mohd8 ensuring that protection equivalent to that provided in Malaysia is maintained through strict data processing agreements with all third parties involved. We only share data with parties located in countries with adequate data protection standards, or those who have contractually agreed to comply with data protection standards equivalent to Malaysia's PDPA requirements.
You may request further information about the specific mechanisms we use to protect your data during cross-border transfers by contacting us at support@mohd8.click.
If you have any questions, concerns or requests regarding this Privacy Policy or how mohd8 handling your personal data, please do not hesitate to contact us.
Contact Channels for Privacy Enquiries:
All privacy-related enquiries will be responded to within 14 business days. For cases involving suspected data breaches or urgent account security issues, we will prioritise a response within 24 hours.
If you are dissatisfied with our response to your privacy enquiry or complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the regulatory body responsible for PDPA enforcement in this country.
mohd8 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements in the way we protect your data.
When material changes are made to this Policy — such as changes to how we use your data or the third parties we share it with — we will notify you through:
Continued use of the platform mohd8 continued use of the platform after notice of changes has been given will be deemed acceptance of the amended Policy. If you do not agree with the amendments, you have the right to close your account and request the deletion of your eligible data.
The latest version of this Privacy Policy is always available on this page (mohd8.click/privacy-policy). We encourage you to review this page periodically to stay informed about how we protect your privacy.
Current version: 1 January 2026. Any questions regarding this Privacy Policy may be directed to support@mohd8.click.
Facts and figures reflecting mohd8's commitment to protecting the privacy of Malaysian players
All data transmitted between your device and the mohd8 platform is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB.
Mohd8 has never sold and will never sell player personal data to marketing companies, data brokers, or advertising platforms. Zero unauthorized disclosure — this is not merely a promise, it is a core business principle.
All privacy rights requests — data access, rectification, erasure, or complaints — are responded to within 14 business days. Urgent security issues are prioritised within the first 24 hours.
The most frequently asked questions by players about privacy and data security on our platform
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